F.A.Q


Delivery
1. When will I get my order? 

Covid19 Delays In Effect. 

Most Orders Are Received Within 20 Days From The Time You Order. 

Please Be Patient Through These Trying Times And Know That We Value Our Employees Your Safety. 

During normal operating conditions you could expect 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows: 
USA: 5-8 business days 
International: 10-20 business days 
2. Where will my order ship from? 
We work with an on-demand order fulfillment company with facilities worldwide! 
3. Will I be charged customs for my order? 
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your 
purchases.  
4. My order should be here by now, but I still don't have it. What should I do? 
Before getting in touch with us, please help us out by doing the following: 
● Check your shipping confirmation email for any mistakes in the delivery address. 
● Ask your local post office if they have your package. 
● Stop by your neighbors in case the courier left the package with them. 

Tip: Package theft is on the rise—If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be! 
 If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us with your order number. 

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost. 

Orders
1. How are your products made? 
We work with a reliable, high-quality print-on-demand company. They have locations 
worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!  
2. How do I track my order? 
If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@crazyabouttshirts.com 
 3. I received a wrong/damaged product, what should I do? 
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you 
quickly, please email us at support@crazyabouttshirts.com within a weeks' time with photos of the 
damaged product, your order number, and any other details you may have about your order. 
We’ll get back to you with a resolution as soon as possible! 

Returns
1. What’s your return policy? 
If there’s something wrong with your order, please let 
us know by contacting us at support@crazyabouttshirts.com 
 2.  Do you offer refunds? 
Refunds are only offered to customers that receive the wrong items or damaged items. If any of 
these apply, please contact us at support@crazyabouttshirts.com with photos of wrong/damaged 
items and we’ll sort that out for you.  

3. Can I exchange an item for a different size/color? 
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our 
sizing charts—we have one for every item listed on our store, in the product description section.  
 
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let 
us know at support@crazyabouttshirts.com within a week after receiving your order. Include your 
order number and photos of the mislabeled item, and we’ll send you a new one, or issue a 
refund! 

Product Care.

1. Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.

2. Tumble dry low, or hang-dry for longest life.

3. Cool iron inside-out if necessary. Do not iron decoration.

4. Do not dry clean.